• Telephone:

    416-999-4121

    Email:

    info@nptechnologies.ca

    Hours:

    Monday: 10am-6pm
    Tuesday: 10am-6pm
    Wednesday: 10am-6pm
    Thursday: 10am-6pm
    Friday: 10am-6pm
    Saturday: Closed
    Sunday: Closed

    Address:

    170 Esna Park Drive, Unit #1
    Markham, Ontario L3R 1E3
    (Steeles Ave. and Hwy. 404)

Computer Repair FAQ

What warranty do you offer on computer repair / setup?

All of our computer repair services come with a 120 day warranty on parts and labour.

How long will it take to repair my computer?

Once a computer repair is authorized we see a typical 1-2 business day completion and testing time on a repair. If a computer part is required which is not in our vast in-house stock of parts, up to 3 business days can be added to the computer repair time as we need to order the needed part(s).

What kind of computer repairs can you perform?

Since we are able to perform component level repairs on computers, there aren´t many problems we cannot resolve. Some common problems we encounter and repair each day are computer systems that freeze before or after logging into windows, computers that don´t power on or turn on then immediately off, noisy computers, and computer systems that are really slow or randomly give a blue system error page.

How can I clean my PC computer?

Disconnect all of the cables
Gently vacuum the inside of the computer with a soft brush end
Apply a cleaning solution to a soft cloth and wipe the outside computer case

Do I need to turn off my computer every night?

Yes, not only will it save electricity, it will also save certain parts from wearing down such as the fans and power components. First make sure that all of your work is saved to the hard drive. Than continue to turn it off by doing a proper shutdown.

What warranty do you offer on windows optimization?

We offer a satisfaction guarantee that your computer will work considerably faster than before.

How long will it take to optimize computer?

Once approved for optimization, it will take one business day for the service.

Why is my computer running slower than when I first got it?

This can happen for any of the following reasons:

  • Not enough free Hard-Drive Space
  • Corrupted system/operating system files
  • Viruses/Spyware that slow down the CPU
  • Number of applications simultaneously running
  • RAM (Random Access Memory)
  • A lot of broken shortcuts in the registry

• Fragmented registry or files